This Refund Policy outlines the guidelines and procedures for refunds applicable to the services provided by our company. We strive to ensure customer satisfaction and deliver high-quality services. However, in certain circumstances, a refund may be requested. Please read this policy carefully to understand the conditions under which a refund may be considered.
a. A refund may be considered if our company fails to deliver the agreed-upon services due to reasons within our control, such as technical issues, unavailability of resources, or non-compliance with the project specifications. b. Refunds will not be provided for services already delivered or completed unless there is a proven defect or failure to meet the agreed-upon specifications.
a. To request a refund, you must submit a written refund request detailing the reasons for the refund and supporting documentation, if applicable.
b. Refund requests must be submitted within 15 Days from the date of project completion or delivery of services.
a. Upon receiving a refund request, our company will evaluate the request and assess the validity of the claim.
b. We may require additional information, clarification, or evidence to support the refund request.
a. In certain cases, a partial refund may be provided, based on the portion of the services that were not delivered or met the agreed specifications.
b. The amount of the partial refund will be determined on a case-by-case basis, considering the extent of the non-performance or non-compliance.
a. If a refund is approved, our company will process the refund within 15 days from the date of approval.
b. The refund will be issued using the same payment method used for the original transaction, unless otherwise agreed upon.
a. Refunds will not be provided if the failure to deliver or meet specifications is due to the client’s actions, including failure to provide necessary information, materials, or cooperation.
b. No refunds will be granted for change-of-mind, subjective dissatisfaction, or if the services were delivered as per the agreed specifications.
a. In the event of a disagreement regarding a refund request, both parties agree to engage in good-faith discussions to resolve the dispute.
b. If a resolution cannot be reached through negotiation, either party may seek mediation or other alternative dispute resolution methods.
Our company reserves the right to modify, amend, or update this Refund Policy at any time. The revised policy will be effective upon posting on our website or communicating it to the client.
Please note that this Refund Policy is an integral part of the agreement between you (the client) and our company regarding the services provided. By availing our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.